FAQs

General Information

We want you to be comfortable and enjoy the event. Business casual attire is recommended and since meeting rooms are often cold, you may wish to bring either a jacket or a sweater. Be sure to wear comfortable shoes as there will be plenty of walking throughout the venue.

In partnership with onPeak, the only official hotel provider for PMI Global Summit 2023, a selection of nearby hotels within walking distance of the venue have been specially selected for your stay in Atlanta. Access details here.

PMI has been made aware of incidents in which organizations falsely claim to be or to represent PMI by extending offers to register you for hotel rooms or PMI events. PMI will not reach out to solicit hotel rooms or register you for a PMI event. Should you be contacted by any organization other thar PMI or onPeak, or come across any other website that appears to reference PMI Global Summit and claims to offer lower rates or a promotion to register through such organization and/or website, we urge you to use extreme caution and contact events@pmi.org with any relevant information. These entities often create fake websites that look authentic but are not authorized to represent PMI.

The event location is:
Georgia World Congress Center, Building A
285 Andrew Young International Blvd NW
Atlanta, Georgia 30313

It is a common occurrence with large events, conferences and tradeshows for companies claiming to offer PMI attendee lists.  It is PMI’s policy to never sell, rent or share attendee contact information, including email addresses. No company is authorized to distribute or sell any lists of attendees for PMI events. PMI will not provide these lists nor generate these messages. If you receive an email offering to sell you a list of PMI attendees, we recommend you do not respond to it. By responding–even with a request to unsubscribe–you confirm that your email address is a valid one, which may increase the likelihood that you’ll be contacted again. Please forward any email solicitations to events@pmi.org.

UPDATE AS OF 16 JUNE 2023

As of 5 May, the World Health Organization (WHO) has declared that COVID-19 is now an established and ongoing health issue which no longer constitutes a public health emergency of international concern (PHEIC).

PMI continues its commitment to create a healthy and safe in-person meeting environment for our Community. To do our part, PMI will refer to any federal, local, venue and public health guidelines (i.e. CDC) to aid in health precautions for in-person meetings.

Mobility 
If you have mobility issues and would like to rent a motorized scooter while in Atlanta, please contact Scootaround. They have several options for rentals and offer delivery and pick-up services. Please call +1 888 441 7575 to book. 

Manual (push) wheelchairs are available for use by attendees while in the building. Wheelchairs are free of charge, available on a first-come, first-served basis, and can be found at the Georgia World Congress Center (GWCC) Information Desks in Buildings A, B, and C. GWCC requires a valid photo ID (driver’s license or passport) and will return the ID once the wheelchair is returned. 

Guest services also offer freight/escalator/egress/ingress monitor escorts. 

Transportation 
There are ramps at all entrances, and restroom facilities for disabled patrons are provided throughout the facility. The GWCC offers ample designated disabled parking, several passenger drop-off areas, and convenient curb cuts for easy wheelchair access.

Plan your transportation needs in advance with Atlanta Shuttles and Limo Services. Use a shuttle service for a quick trip to the airport or hire a limousine when it’s easier to let someone else do the driving. No matter the need, these Atlanta businesses are happy to get you where you need to be.

Hearing and Vision
PMI strives to ensure that our platforms and providers are accessible. The Keynotes, General Sessions, and Exhibit Hall will have reasonable accommodations offered. All presentations will be delivered in English.

There are two secured lactation pods located in the Georgia World Congress Center. These pods are conveniently located in Building A right across from the Sidney Marcus Auditorium as well as in Building B.

Access the pods using the Mamava app.

Dietary needs are captured during registration and we ensure that PMI events offer vegetarian, vegan, gluten-free, and dairy-free food options. If needed, when onsite, please connect with the venue Team and provide them your name and they will address your needs.

Registration

Discounted PMI Global Summit 2023 registration rates are available for active PMI student members. Once your student status is confirmed, you will be eligible for the discounted student rate. Click here to join as a PMI student member.

A unique Registration ID is assigned to each participant at the time registration is confirmed. You will receive a Registration ID (Reg ID) number when your registration is paid in full. The Reg ID will appear on your meeting confirmation.

Visit the registration page and login using the password you created during registration.

NOTE: This is a third-party website, please adjust your computer and email settings accordingly. If you have any issues making changes, please contact:

Registration Inquiries
PMI@csreg.zohodesk.com

Visit the PMI login page to reset your username or password.

Yes, a nonmember or expired membership can be purchased through the registration website. Simply enter the registration portal as a nonmember. During the registration process, you will be able to add PMI individual member dues and the application fee to your cart. You will then be eligible to receive member pricing. Please be aware that your membership benefits will not begin until payment has been received and your application has been processed by PMI (approximately 10-14 business days, Monday through Friday).

Once you have completed your online registration, an e-mail confirmation will be sent immediately to the e-mail address you provide during the registration process.

NOTE: PMI registration is managed via a third-party company. Please adjust your junk or spam mailbox to ensure delivery to your e-mail account.

You may pick up your name tag and materials on-site at the registration area.

All attendees invited to PMI sponsored receptions where alcohol is served must be of minimum legal drinking age in the United States which is 21 years old.

In order to attend PMI Global Summit 2023, at the government rate, attendees will be required to upload proof of government employment during the registration process. If attendees do not provide proof of government employment, they will be charged regular pricing.

Attendees can submit qualification documents such as an employee ID, offer letter, payroll statement, or letter from employer stating you are working for a government agency.

In order to attend PMI Global Summit 2023 at the active-duty military rate, you will be required to register using your email address of .MIL. If your .MIL email address is not currently associated with your PMI account, please access myPMI to update your information.

If you do not have an active .MIL email address and are active-duty military, whether U.S. or foreign, proof of active military status will be required onsite upon check-in at the registration desk where you will receive your badge and registration materials. Failure to provide proof of active military status will result in your rate changing to reflect Onsite Registration Rates. If you have any questions about this process, please reach out to the PMI Events Team at events@pmi.org.

Full Pass registrants receive continental breakfast, lunch, a.m./p.m. breaks, and food served during the networking receptions published in the agenda. Daily Pass registrants receive meals based on the day purchased.

During the online registration process, you will have the option to request an Embassy Letter for PMI Global Summit 2023. You will receive the letter via email 24-48 hours after you complete and pay for your registration. If you choose to pay by check, wire transfer or purchase order as your method of payment, you will receive an email notifying you to pay, with instructions on how to make your payment. Once payment is received, you will receive your letter via email in 24-48 hours.

NOTE: Refunds due to being denied a visa will only be honored if PMI is notified of the denial prior to two weeks before the event start date. For PMI Global Summit 2023, the cutoff date is 11:59 p.m. (EST) on 11 October 2023. Requests received after 11 October 2023 will not be refunded.

Yes. Registered attendees of PMI Global Summit 2023 receive 10% off registration for PMI Training in Atlanta. Please contact events@pmi.org to confirm registration and receive your discount code.

Event Code of Conduct

A platform to learn, engage and spark thought-provoking conversations—impacting not just today, but also tomorrow and the future. This is what events are all about, and we provide a welcoming environment for all. Harassment (including, but not limited to, homophobia, racism and/or behavior that discriminates against a group or class of people) or inappropriate behavior of any kind toward any participant will not be tolerated. We require all event participants and attendees to adhere to our Culture Values and Code of Ethics and Professional Conduct.

Please contact Events@pmi.org to report any misconduct at an event that undermines our Culture Values or violates the Code of Ethics and Professional Conduct. We take all reports seriously and will endeavor to address each promptly. The result of failing to uphold our Culture Values and/or Code of Ethics and Professional Conduct could include termination of membership or certification, expulsion from an event without refund, and/or dismissal from future activities with us.

Payment

Definition of a group: Individuals from one organization (profit or non-profit) attending an event. A single person from the organization must serve as PMI’s single point of contact for all attendees eligible for the group rate.

  • 10-19 attendees: 10% discount
  • 20 + attendees: 20% discount

NOTE: PMI Chapters are not eligible for group discounts.

Instructions for group registrations:

  1. Email events@pmi.org to submit the list of attendees from your organization (or to confirm interest).
  2. Within 7 days, the PMI events team will determine your discount level and respond with group registration rates applicable to your organization based on the number of attendees and registration dates.

IMPORTANT NOTES: Actual fee charged is based on member level (member/nonmember) and registration date (early bird/regular). Company email addresses are required when submitting the list of attendees from the same company. Registration rates applicable to your organization are based on the number of attendees and registration dates.

 

PMI offers student discounts to qualifying students. Scholarships are not available at this time.

You will receive a confirmation letter via e-mail once your registration is paid in full. This confirmation also serves as your receipt and contains your individual Registration ID number.

NOTE: PMI registration is managed via a third-party company. Please adjust your junk or spam mailbox to ensure delivery to your email account.

Yes, you may register using a purchase order. Invoices will be generated and sent by email if you choose wire transfer or purchase order (P.O.) as your method of payment during registration. P.O. or wire payment must be received by date outlined during registration. If registering on-site, only credit card or cash payments will be accepted.

Please note, the purchase order must be paid prior to the event in order to attend.

  • American Express
  • MasterCard
  • Visa
  • Wire transfers
  • Purchase orders

Yes. Please choose the wire transfer payment option on the payment section when completing your registration online. Once you complete your registration, instructions on how to complete your payment will be sent to you. Please be advised that funds must be received and verified by PMI no later than two weeks prior to the start of the event. Registration is not confirmed or complete until a participant's account shows a zero balance. Participants will not be permitted to attend sessions until outstanding balances are settled. A credit card or cash is required to complete payment if made onsite.

For invoice questions, please contact:

Registration Inquiries
PMI@csreg.zohodesk.com

General Show Information
events@pmi.org

Call Customer Support: +1 224 563 3156 or Toll-Free: +1 855 225 1427

Cancellations/Refunds

CANCELLATION AND REFUND POLICY ǀ Deadline: 30 days before the first day of the event.

For PMI Global Summit 2023, the cutoff date is 11:59 p.m. (EST) on 25 September 2023. Requests received after 25 September 2023 will not be refunded.

All cancellation requests must be received in writing and emailed to PMI@csreg.zohodesk.com.

PMI Membership and chapter fees are non-refundable and non-transferrable.

If the event is cancelled, PMI is not responsible for any airfare, hotel, or other costs incurred by registrants. Speakers and program agenda are subject to change.

A refund will be returned in the original purchase format. For PMI Global Summit 2023, the cutoff date is 11:59 p.m. (EST) on 25 September 2023. Requests received after 25 September 2023 will not be refunded. If paying with a credit card, a refund will take an additional 10 business to post to your account.

Refunds due to being denied a visa will only be honored if PMI is notified of the denial prior to two weeks before the event start date. For PMI Global Summit 2023, the cutoff date is 11:59 p.m. (EST) on 11 October 2023. Requests received after 11 October 2023 will not be refunded.

All written requests must be emailed to:

Registration Inquiries
PMI@csreg.zohodesk.com

General Show Information
events@pmi.org

We are sorry, but verification in writing from the attendee must be received for cancellation.

Yes. Registration substitutions may be made in writing without penalty until two weeks prior to the first date of the event.

NOTE: For PMI Global Summit 2023, the cutoff date is 11:59 p.m. (EST) on 11 October 2023. Requests received after 11 October 2023 cannot be made.

All written requests must be emailed to:

Registration Inquiries: PMI@csreg.zohodesk.com

Your Global Summit registration fees will be refunded by the same method in which you paid. Note: If the refund is applied to your credit card, your credit card company may take up to 10 additional business days to post the refund to your account.

Refunds will not be given to registrants who do not attend without cancelling in advance (no shows).

Interested individuals who would like to participate as a presenter are welcome to submit a proposal to PMI In-person events. The selection process is competitive and we seek the highest quality presentations, guided by subject matter experts from around the world, to ensure a successful event.

Professional Development Units

The number of PDUs awarded varies for each activity at Global Summit. More details will be available as the program evolves.

In order to ensure your professional development units (PDUs) are reported on your behalf, attendees will need to have their badge scanned upon entry to each session. These claims will be automatically uploaded to the PDU transcripts of participating attendees who hold one or more of PMI's credentials, including but not limited to PMI-ACP®, PMI-PBA®, PMI-RMP®, PMI-SP®, PMP®, PgMP®, and PfMP®. PDUs will appear on certification holders’ transcripts within 7 business days from completion of the attended session. Attendees may visit ccrs.pmi.org to confirm PDU reporting.

Pre-registration for sessions is not required. Seating will be available on a first-come, first-served basis. Learn more about maintaining your PMI certification.